If You Need Help
If you or someone you know is experiencing homelessness, your first step is calling 2-1-1!
Available 24/7/365 and fluent in multiple languages, NC 2-1-1’s trained call specialists will facilitate a telephone assessment then direct you to an available homeless shelter, housing assistance or other community resources.
You First Need A Coordinated Entry Assessment
Before being admitted for a shelter bed, one will need to complete a Coordinated Entry Assessment. Coordinated Entry is a process that aims to connect individuals and families who are homeless, or those at imminent risk of homelessness, to an existing available shelter/housing resource in the Charlotte-Mecklenburg community. If you call 2-1-1 (or 888-892-1162), a representative can share more on this process.
Coordinated Entry occurs at the following locations/times:
- Hal Marshal Center, 700 N. Tryon, 7am-4pm, M-F. – this location starts April 1st through July 31st.
- Urban Ministry Center, 945 N. College Street, 830pm-430pm, M-F. Note: Check-in times for all services at Urban Ministry Center are at 8:30am and 1:30pm.
- Salvation Army Center of Hope, 500 Spratt Street, 7am-5pm, M-F.
Remember though, for inquiries related to housing and/or homeless resources/shelter, the first step is to call 2-1-1 (or 888-892-1162).
Who We Serve
We serve unaccompanied men ages 18 and older.